We have a program that uses 32 bit version of MKL v10.2.6.037. The program had been tested and released for more than one year. Recently one user had this error dialog poping up saying "The procedure entry point mkl_serv_check_ptr_and_warn could not be located in the dynamic link library mkl_core.dll". But when I log on the same computer and run the program and I do not get that error. I've also checked that mkl_core.dll has only "mkl_serv_check_ptr".
Just wondering any one know why mkl_serv_check_ptr_and_warn is called instead of mkl_serv_check_ptr, and which dll has "mkl_serv_check_ptr_and_warn"?
thanks!